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Case Manager Assistant - Patient & Family Services - Full Time

Location Nashua, New Hampshire
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Job ID
JR12063
Category
Clerical Administrative Support

Who We Are:

Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication, respect, and safety follows our patients throughout the admission phase, all the way through the discharge process. This department includes a dedicated team of Case Managers, Social Workers, and Interpreters that ensure that all care is equal, and our patient's dignity is maintained above all else.

About the Job:

The Case Management Assistant will work collaboratively with the case management team (Case Managers, Social Workers and Utilization Review) to ensure seamless patient care and efficient administrative operations. This role will demonstrate organizational ability in coordinating administrative workflow for the case management team and assisting with care plan implementation under the supervision of the care management staff.

What You’ll Do:

  • Ensure compliance with regulations, will verify insurance.
  • Arrange transportation and facilitate post-acute care referrals.
  • Provide administrative support to the case management team. Receive and screen incoming requests to the team, acting when appropriate and providing consistent follow-up as necessary.
  • Compose, type and proofread correspondence making necessary corrections when requested.

Who You Are:

  • High School Diploma required.
  • A minimum of two (2) years of administrative support, preferably in a customer service facing or healthcare setting, required.
  • Basic understanding of medical terminology & HIPPA preferred.

Why You’ll Love Us:

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term, long-term disability, life & pet insurance
  • Tuition reimbursement
  • 403(b) Retirement savings plans
  • Continuous earned time accrual

& So much more!

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

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  • Medical professional using a stethoscope to listen to a child.

    Magnet Designated Hospital

    Physicians and advance practice providers in primary, specialty and immediate care. Our guiding philosophy is to treat our patients and each other with respect, honesty and compassion.

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    Benefits

    Southern New Hampshire Health supports and encourages the ongoing growth and development of all employees. We offer numerous programs to help employees learn and grow both personally and professionally.

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    Awards and Accreditations

    Southern New Hampshire Health is committed to delivering high‑quality, safe, and compassionate care. Our organization has been recognized by respected national and regional healthcare organizations for excellence in clinical quality, patient safety, and specialized services. These awards and accreditations reflect our ongoing dedication to rigorous standards, continuous improvement, and a patient‑first approach across all areas of care.

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  • Clerical Administrative Support, Nashua, New Hampshire, United StatesRemove

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