Southern NH Health - Admissions Registrar - Full time evenings

Who We Are:
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:
The Patient Access Representative is responsible for registering patients arriving via ambulance, walk-in, pre-registration, and scheduled encounters. This role ensures the accurate collection of demographic and insurance information, assists patients with financial resources, processes copays, and secures required documentation and signatures. Representatives also support compliance initiatives and deliver exceptional customer service throughout the hospital.

What You’ll Do:

• Monitor EPIC tracking boards for admissions and registration needs.

• Register Direct Admits, Labor & Delivery, BHU, and Emergency Department patients.

• Perform bedside registration, including patient interviews, demographic/insurance collection, and copay processing.

• Collect IMM and MOON signatures for Medicare patients.

• Provide financial information including Charity Care and Self-Pay options.

• Ensure compliance with hospital, DNV, and Corporate Integrity policies.

• Utilize translation services for patients with language or hearing barriers.

• Answer phone calls and assist patients across hospital departments.

Who You Are:

• Detail-oriented with strong organizational skills.

• Able to communicate effectively with patients, families, and hospital staff.

• Comfortable working in a fast-paced environment with competing priorities.

• Committed to providing excellent customer service and patient care.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Short-term, long-term disability, life & pet insurance

• Tuition reimbursement & Nursing Student Loan Paydown Program

• 403(b) Retirement savings plans

• Continuous earned time accrual

• & more!

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.