Southern NH Health System - Director Health Information Management (HIM), Coding and CDI - Full Time

Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:

Title: Director, Health Information Management (HIM), Coding, and Clinical Documentation Integrity (CDI)
Reports To: Vice President, Revenue Cycle
FLSA Status: Exempt
Department: Revenue Cycle

The Director provides oversight, strategic direction, and daily operations for HIM, Coding, and CDI functions across SNHH’s acute care and outpatient facilities. This role ensures compliance, accuracy, and efficiency in documentation and coding processes, partnering with internal teams and external vendors to achieve best practices and organizational goals.

What You’ll Do:

• Lead HIM, Coding, and CDI operations for hospital and clinic entities.

• Manage staff recruitment, training, evaluation, and performance improvement.

• Oversee coding accuracy, DNFB/DNFC management, and productivity standards.

• Develop education and quality review programs for coding and documentation.

• Ensure compliance with HIPAA, regulatory standards, and organizational policies.

• Direct Release of Information and medical record management processes.

• Monitor KPIs, prepare reports, and lead projects to optimize workflows.

• Collaborate with revenue cycle, finance, IT, and clinical teams on initiatives.

Who You Are / Requirements:

• Education: Bachelor’s degree in Healthcare Administration, Business, Finance, IT, or related field required (or 9 years of relevant experience in lieu of degree). Master’s preferred.

• Certification: RHIT or RHIA required; CCS preferred.

• Experience: Minimum 5 years in HIM and coding leadership roles; hospital coding experience preferred.

• Knowledge: ICD-10 coding, EMR systems, privacy/security regulations, and accreditation standards.

• Skills & Abilities: Strong leadership, analytical, and communication skills; ability to manage complex projects and build collaborative relationships.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Short-term, long-term disability, life & pet insurance

• Tuition & certification reimbursement (up to $4,000/year)

• Nursing Student Loan Paydown Program (up to $20,000)

• 403(b) Retirement savings plans with company matching

• Continuous earned time accrual

• & So much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.