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Inpatient Acute Care Case Manager - Patient & Family Services - Full Time

Location Nashua, New Hampshire
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Job ID
JR13935
Category
Clinical Professionals

Who We Are:

Southern NH Medical Centers strives to keep patients on a continuous track to discharge and receive the continuity of care that our patients and their families need. Our Patient and Family Services Department is the driving force to assure communication, respect, and safety follows our patients throughout the admission phase, all the way through the discharge process. This department includes a dedicated team of Case Managers, Social Workers, and Interpreters that ensure that all care is equal, and our patient's dignity is maintained above all else.

About the Job:

The Acute Care Case Manager evaluates the patient’s health status and the patient/family/significant other’s care capabilities to facilitate the discharge planning process. The case manager develops a multidisciplinary, culturally appropriate, age-specific discharge plan. They also complete clinical reviews utilizing Internal criteria for the appropriate level of care and insurance coverage.

What You’ll Do:

  • Assesses and identifies patients’ needs during the discharge planning process
  • Provide resources and community referrals for continuity of care
  • Care coordination with families, providers, and clinical team
  • Utilization Reviews

Who You Are:

  • Bachelor's degree in a healthcare-related field or equivalent experience
    • ASN/BSN preferred but not required
  • 3 – 5 years of case management-related health care experience.
  • A minimum of 7 years of experience is required without a bachelor’s degree or a nursing degree.
  • Experience with patient documentation in an EMR system preferred

Why You’ll Love Us:

  • Health, dental, prescription, and vision coverage for full-time & part-time employees
  • Short-term, long-term disability, life & pet insurance
  • Tuition reimbursement
  • 403(b) Retirement savings plans
  • Continuous earned time accrual

& So much more!

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

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  • Medical professional using a stethoscope to listen to a child.

    Magnet Designated Hospital

    Physicians and advance practice providers in primary, specialty and immediate care. Our guiding philosophy is to treat our patients and each other with respect, honesty and compassion.

  • Person wearing scrubs and a stethoscope

    Benefits

    Southern New Hampshire Health supports and encourages the ongoing growth and development of all employees. We offer numerous programs to help employees learn and grow both personally and professionally.

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    Awards and Accreditations

    Southern New Hampshire Health is committed to delivering high‑quality, safe, and compassionate care. Our organization has been recognized by respected national and regional healthcare organizations for excellence in clinical quality, patient safety, and specialized services. These awards and accreditations reflect our ongoing dedication to rigorous standards, continuous improvement, and a patient‑first approach across all areas of care.

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