Health Information Release Specialist - Full Time - Hybrid (Nashua office hours)

Hybrid - 1 day in office (office hours in Nashua, NH)

Full Time | 8:00am-4:00pm | 40 hours per week.

Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job:

The Health Information Release Specialist is responsible for managing responses to requests for the release of medical information. Operating within the SNHH Medical Records department, this role ensures all actions comply with hospital, state, and federal guidelines while upholding strict security and confidentiality to protect patient privacy.

What You’ll Do:

• Respond to requests for release of information in accordance with regulatory guidelines.

• Coordinate release functions across various formats including microfilm, CDs, Soarian Clinicals, and EDM to ensure timely responses.

• Accurately utilize HIS information systems to retrieve patient data.

• Perform and maintain all processing functions and maintenance related to the RMS database in the correspondence area.

• Independently manage customer groups and provide thorough follow-through on all requests.

• Protect patient privacy and uphold security standards for record access and review.

Who You Are / Requirements:

• Education: High School Diploma or equivalent required; Associate’s degree preferred.

• Experience: Previous experience in Health Information Management

• Skills: Strong written, verbal, and computer skills are essential.

• Abilities: Must possess strong analytical and problem-solving abilities with the capacity to develop and maintain credibility with all levels of healthcare personnel and physicians. Demonstrated commitment to continued professional development and the ability to work in a rapid-paced environment.

Why You’ll Love Us:

• Southern NH Medical Center is a 5-time Magnet designated hospital

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Medical, dental, and vision coverage

• Life insurance

• Short- and long-term disability

• Flexible Spending Accounts (FSA)

• Competitive pay

• Tuition Reimbursement

• Nursing Student Loan Paydown Program

• 403(b) Retirement Savings Plan

• Education & Paid training courses for continued career progression

• & So much more!