Southern NH Health - RN Complex Care Manager - Pediatric Population - Full time

RN Complex Care Manager – Pediatric Population
Who We Are:

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

Position Overview:
The RN Complex Care Manager supports children and adolescents with complex medical and social needs by coordinating comprehensive, family-centered care across the continuum. This role emphasizes partnership with pediatric patients, families, primary care providers, and community resources to address health disparities, improve outcomes, and promote self-management.

Key Responsibilities:

• Manage a panel of pediatric patients requiring transitional and complex care management.
• Assess health status, social determinants, and health literacy; develop individualized care plans in collaboration with families and multidisciplinary teams.
• Provide education and coaching for chronic disease self-management, medications, and advanced care planning tailored to pediatric needs.
• Facilitate smooth transitions between inpatient, outpatient, specialty, and community settings.
• Engage families in shared decision-making and connect them to appropriate social and community resources.
• Serve as an advocate and primary point of contact for patients and caregivers.
• Monitor progress toward goals, adjust care plans as needed, and ensure timely communication across providers.

Qualifications:

• Current NH RN license (BSN preferred).
• Minimum 5 years of nursing experience in acute, community health, or ambulatory settings; pediatric experience strongly preferred.
• Knowledge of care coordination, health coaching, and chronic disease management in children.
• Strong communication, organizational, and family engagement skills.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition reimbursement & Nursing Student Loan Paydown Program
• 403(b) Retirement savings plans
• Continuous earned time accrual & more!

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.