Professional Medical Coding Supervisor - Southern NH Health - Full Time

Who We Are

Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.

About the Job

The Professional Coding Supervisor provides supervisory leadership across all professional (physician) coding services within the Revenue Cycle. This role ensures compliant, accurate coding practices while supporting daily operations and monthly revenue goals. The Supervisor oversees coding quality, productivity, workflow optimization, and staff development, working collaboratively with providers, revenue integrity, compliance, and IT partners.

What You’ll Do

• Supervise daily operations of the professional (physician) coding team to ensure accurate, compliant coding and achievement of quality and productivity benchmarks

• Monitor, work, and reconcile professional coding and claim edit work queues daily to ensure workflows are current, balanced, and accurate

• Provide daily workflow management, including workload distribution and staff allocation to meet operational goals and service-level expectations

• Collaborate with Outpatient Physician Coding Educator, Director of Revenue Integrity, physician leadership, practice managers, CDI, compliance, and revenue cycle partners to ensure complete documentation and accurate CPT, ICD‑10‑CM, and modifier assignment

• Support denial prevention and resolution efforts by reviewing coding-related rejections and denials, identifying trends, and recommending corrective actions

• Create and manage coder work schedules, attendance, and assignments to ensure appropriate coverage and continuity of operations

• Facilitate onboarding of newly hired certified professional coders, including training, mentoring, skills assessments, coaching, and performance evaluations

• Provide ongoing education and development for professional coding staff related to payer policies, regulatory changes, and best practices

• Partner with EHR and IT optimization teams to remain current on system enhancements, template changes, and workflow updates impacting professional coding

• Coordinate education related to CPT, ICD‑10‑CM, HCPCS, modifier usage, and annual code set updates, including oversight of coding reference materials

• Assist in the development, implementation, and maintenance of professional coding policies, procedures, and documentation standards

• Communicate, escalate, and track provider coding and documentation issues to HIM/Coding and revenue cycle leadership as appropriate

• Perform other duties as assigned

Who You Are / Requirements

Education

• Associate degree required (an additional two years of related experience may substitute)

• Bachelor’s degree preferred

Licensure / Certification

• One of the following certifications required at time of hire:

  • Certified Coding Specialist (CCS)

  • Certified Professional Coder (CPC)

  • Certified Coding Specialist – Physician Based (CCS‑P)

Experience

• Minimum of three (3) years of professional coding experience required

• Five (5) or more years of coding experience with team lead or supervisory experience preferred

Knowledge, Skills & Abilities

• Strong knowledge of ICD‑10‑CM, CPT, HCPCS, and compliant coding guidelines

• Experience with Epic HIM coding platform

• Proficiency in Microsoft Office Suite

• Ability to work collaboratively with a diverse coding team

• Willingness to pursue ongoing education and additional coding credentials

• Ability to apply updates from coding audits, webinars, and educational courses

Why You’ll Love Us

• Southern NH Medical Center is a 5-time Magnet designated hospital

• Health, dental, prescription, and vision coverage for full-time & part-time employees

• Medical, dental, and vision coverage

• Life insurance

• Short- and long-term disability

• Flexible Spending Accounts (FSA)

• Competitive pay

• Tuition Reimbursement

• Nursing Student Loan Paydown Program

• 403(b) Retirement Savings Plan

• Education & paid training courses for continued career progression

• & So much more!

Southern New Hampshire Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.